Privacy Policy
Your privacy is important to us
Quest Book ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Payment information (processed securely through payment gateways)
- Order history and preferences
- Account credentials (if you create an account)
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Device information
- Usage data and website interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To send you marketing communications (with your consent)
- To improve our website and services
- To prevent fraud and ensure security
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
- Payment Processors: With payment gateways to process your transactions securely
- Shipping Partners: With courier services to deliver your orders
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited access to personal information
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Withdraw consent for marketing communications
- File a complaint with relevant data protection authorities
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: Gaurava@eduace.in
Phone: +91 84007 00199
Last Updated: December 8, 2025